Enhance business productivity on a large scale using Generative AI.

Incorporate Gen AI into your marketing, support, and operations to enhance ROI, improve customer satisfaction, cut costs, and speed up time-to-value.

 

Trusted by 500+ Leading Brands

AI Products

Build a Gen AI
Assistant in No Time

Point your AI assistant to your support content & offer fast, accurate, and personalized assistance to resolve diverse customer queries.

Assist Purchases with AI Support

Provide personalized purchasing advice, product suggestions, and pre-purchase assistance, complemented by the expertise of a human sales representative.

AI-Enhanced Comprehensive Agent Support

Transform agent productivity through AI-driven chat summaries and response recommendations, facilitating quicker query resolution and improved customer satisfaction.

AI-Enhanced Comprehensive Agent Support

Transform agent productivity through AI-driven chat summaries and response recommendations, facilitating quicker query resolution and improved customer satisfaction.

AI Services

Develop a Comprehensive AI Strategy

Formulate a strategic AI roadmap specifically designed to meet the requirements of your business. We identify high-value use cases, suggest the most suitable AI models, and guarantee that your solutions achieve the highest possible impact and return on investment.

Tailor Gen AI Solutions

Our team’s in-depth knowledge of AI development and implementation empowers us to assist you in crafting optimal data architectures, fine-tuning your models, and bringing your most ambitious AI projects to life.

Implement and Oversee

We provide comprehensive assistance for the effective deployment of the Gen AI model, coupled with proactive monitoring of the application. This approach guarantees minimal latency, exceptional scalability, and optimal performance.

Let Appit Make It Happen

Drive more leads, sell more products & improve overall customer satisfaction

 

68%

Repeat Rate on Whatsapp Commerce

3X

increase in generated
leads

125%

improvement in
NPS

99%

improvement in first response time

Solutions for Every Industry

Industry-specific use cases designed to increase leads, transactions, repeat purchases and operational efficiency

Retail

Appit, a prominent provider of technology solutions, has collaborated with leading retail brands to revolutionize the shopping experience via a Generative AI-powered Assistant. This state-of-the-art AI Assistant engages customers in natural dialogue, facilitating effortless product discovery. By offering personalized product recommendations that align with individual preferences, the AI Assistant guarantees a smooth shopping experience.

With its sophisticated conversational abilities, Appit’s AI Assistant not only streamlines the purchasing process but also boosts sales conversions and fosters customer loyalty. This groundbreaking solution is designed to empower retailers, transforming customer engagement in the retail sector and ensuring that every interaction is both intuitive and rewarding.

Through the implementation of Appit’s Generative AI technology, retail businesses are well-equipped to address contemporary consumer expectations, crafting memorable shopping experiences that distinguish them in the competitive marketplace.

Fintech

Appit, a leader in technology-driven innovations, has enabled prominent fintech platforms to transform their customer support services. Acknowledging the difficulties associated with handling a large volume of support inquiries, Appit collaborated with fintech industry leaders to develop a self-service Generative AI Assistant.

This advanced AI Assistant provides outstanding customer service by promptly and accurately responding to inquiries, thereby decreasing the dependency on human agents. With Appit’s cutting-edge solution, fintech platforms have realized automation rates of up to 77% and significantly reduced agent workloads by 85%.

By optimizing support processes and improving response efficiency, Appit’s Generative AI Assistant not only enhances customer satisfaction but also allows fintech companies to scale seamlessly while preserving high standards of service quality.

Insurance

Appit is transforming customer service within the insurance industry through its innovative Generative AI Assistant. Insurance companies frequently encounter a significant volume of customer inquiries, ranging from questions about policy specifics to updates on claim statuses. Appit’s AI-driven solution allows insurers to optimize their support processes and provide smooth, tailored assistance.

Thanks to its sophisticated conversational features, the AI Assistant enables customers to swiftly obtain information, submit claims, and address concerns without the need for human support. This has resulted in automation rates reaching up to 77%, significantly decreasing agent workloads by 85% and ensuring quicker response times.

The Generative AI Assistant from Appit not only boosts operational efficiency but also elevates customer satisfaction and loyalty, enabling insurance firms to expand their services while upholding outstanding support quality.

Healthcare

Appit is revolutionizing the healthcare sector with its advanced Generative AI Assistant, specifically crafted to tackle the distinct challenges associated with patient care and support. Healthcare professionals frequently encounter a high volume of inquiries concerning appointments, medical records, treatment alternatives, and insurance details. Appit’s AI-driven solution guarantees that patients receive prompt, precise, and tailored assistance.

The AI Assistant optimizes patient engagement by providing round-the-clock support, facilitating appointment scheduling, and delivering immediate answers to common questions. With automation capabilities reaching up to 77%, healthcare organizations can significantly alleviate administrative burdens, enabling their teams to concentrate on providing high-quality care.

Appit’s Generative AI Assistant not only enhances the patient experience but also boosts operational efficiency and builds trust, positioning it as an essential resource for contemporary healthcare providers aiming to offer outstanding service at scale.

Education

Appit is revolutionizing the education sector with its cutting-edge Generative AI Assistant, aimed at improving learning experiences and optimizing administrative functions. Educational institutions frequently encounter difficulties in managing student inquiries, course details, and admissions workflows. Appit’s AI-driven solution provides tailored, real-time support to effectively address these challenges.

The AI Assistant interacts with students, parents, and educators through intuitive conversations, assisting them in exploring course selections, monitoring application progress, and easily accessing educational resources. With automation capabilities reaching up to 77%, institutions can significantly decrease staff workloads by 85%, allowing educators to dedicate more time to teaching and student growth.

Appit’s Generative AI Assistant enhances operational efficiency, enriches the educational experience, and strengthens the relationship between institutions and learners, paving the way for a more intelligent and accessible education system.

Travel & Hospitality

Appit is transforming the travel and hospitality sector with its cutting-edge Generative AI Assistant, which is crafted to deliver exceptional customer experiences. Whether it’s handling booking inquiries or offering tailored recommendations, Appit’s AI Assistant guarantees a seamless and enjoyable journey for every traveler.

The AI Assistant interacts with customers through natural dialogue, assisting them in discovering destinations, comparing travel packages, and making reservations effortlessly. It also delivers real-time updates regarding itineraries, flight information, and hotel accommodations. With an automation capability of up to 77%, travel companies can significantly decrease agent workloads by 85%, leading to quicker response times and enhanced service quality.

By adopting Appit’s Generative AI Assistant, travel and hospitality businesses can provide customized support, elevate customer satisfaction, and foster brand loyalty, ultimately crafting memorable experiences for all guests.

Media & Entertainment

Appit is transforming the media and entertainment sector with its innovative Generative AI Assistant, aimed at improving audience interaction and optimizing customer support. The AI Assistant efficiently handles subscription management and provides tailored content suggestions, ensuring a fluid and engaging user experience.

Equipped with sophisticated conversational skills, the AI Assistant enables users to easily explore new content, troubleshoot technical problems, and manage their accounts with ease. Media platforms have reported automation rates reaching 77%, significantly decreasing the workload of support agents by 85% while offering quicker and more precise responses.

With Appit’s Generative AI Assistant, media and entertainment organizations can create personalized, on-demand experiences, enhance viewer loyalty, and maintain a competitive edge in a rapidly changing industry.

Why Partner with Appit

500+ companies have partnered with Appit to grow their business

Decade of AI Expertise

Decade of experience in AI and building custom models. Our domain expertise spans across various sectors, including retail and e-commerce.

Enterprise Grade Security

We’ve our own constitution and data masking capabilities, which are part of every prompt, to ensure utmost confidentiality of PII data or sensitive information.

Cost Optimization

We implement caching, token optimized efficient prompting, fine tuning & more to build cost optimal solutions.

Accuracy & Hallucination Control

Our robust, multi-faceted approach to managing hallucinations ensures high accuracy as well as dependable and trustworthy outcomes.

Our Strategic Partners in Driving Innovation & Excellence

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Shape the New Era of Customer Service with Generative AI