MedAssist

Make Digital Healthcare Accessible & Efficient

Enhance the efficiency of the customer experience by optimizing lead generation, patient onboarding, appointment scheduling, and test booking processes

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Enhance Brand Recognition and Attract New Customers

  • Connect with patients via messaging platforms like Facebook, Google Business Messages, Instagram, and WhatsApp.
  • Deliver timely and pertinent information to potential patients during their search process to enhance lead generation.
  • Assist patients in finding services and nearby healthcare facilities that offer in-person appointments.
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appointment

Enhance the Efficiency of Appointment Scheduling

  • Provide patients with a user-friendly chatbot on your website or WhatsApp for seamless appointment booking at their convenience.
  • Simplify the rescheduling process, empowering patients to easily modify their appointment dates and times.
  • Provide your customers with tailored product recommendations that boost conversions and increase customer satisfaction.

Deliver Immediate Patient Assistance

  • Deliver diagnostic reports, health records, and essential updates to patients through WhatsApp or SMS.
  • Automate responses to frequently asked questions regarding billing, account details, and insurance, allowing agents to prioritize critical issues.
  • Collect patient feedback using CSAT and NPS surveys to improve the overall patient experience.
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Transform Digital Healthcare Interactions with Appit

Our collection of advanced tools enhances your productivity while ensuring security and dependability

Pre-designed Communication Frameworks

Appit offers a collection of ready-made conversation workflows designed to streamline interactions between healthcare providers and patients​

Reliable and Steady

We prioritize the protection of user data by implementing rigorous measures to safeguard information, and we are proud to announce that Haptik has achieved HIPAA compliance

Support for over 130 languages

Overcome language obstacles and engage with your audience more profoundly through effective multilingual virtual assistants

Intelligent Agent Direction Management

Efficiently handle up to 80% of customer inquiries and escalate more urgent issues to support agents based on their current workload

95%

Enhancement in FRT

92%

Positive feedback

85%

Queries managed by the Intelligent Virtual Assistant

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